Information Provided Under Japan's Act on Specified Commercial Transactions Regarding Paid Services

Service Provider Name

OEN, Inc.

Representative's Name

Fujii Takunori

Company Location

Abema Towers 40-1, Udagawa-cho, Shibuya-ku, Tokyo 150-0042

Contact Us

ABEMA Live Support Center

English: cs-support-en-ml@abema-global.com
Thai: cs-support-th-ml@abema-global.com
Korean: cs-support-kr-ml@abema-global.com
Tagalog: cs-support-tg-ml@abema-global.com

*We outsource all or part of our support center operations to third parties.

Business Hours

We will respond to inquiries within 24 hours on weekdays except Saturdays, Sundays, and holidays. However, if the Pay-Per-View distribution day falls on a Saturday, Sunday, or holiday, we will respond to customer inquiries on that Saturday, Sunday, or holiday.
*A telephone number will be provided without delay upon request.

Site Name


Sales Price Including Tax

The sales price differs for each content. Please check the purchase page.

Necessary Charges Incurred By Customers Other than the Sales Price

Basic mobile phone usage and packet communication fees are set by mobile phone companies, etc. Maintenance of Internet connection environment using mobile phones or personal computers and communication charges required for Internet communication, etc.

Method and Timing of Payment

Payment methods and timing vary for each country. Please check the purchase page for details.

Service Provision Period

Viewing periods vary for each content. Please check the purchase page for details.

Returns and Cancellations

Due to the nature of the service, we do not accept cancellations after the service starts due to the customer's convenience.

Compatible Devices

  • Windows
    OS: Windows 10 or later
    Browser: Microsoft Edge (latest version), Google Chrome (latest version)
  • Mac
    OS: Mac OS 11 Big Sur or later
    Browser: Safari (latest version), Google Chrome (latest version)
  • Android
    OS: 8.0 or later
    Browser: Google Chrome (latest version)
  • iPhone
    OS: 16.6 or later
    Browser: Safari (latest version)

Purchases by Minors

If the customer is a minor, please obtain the parent or guardian's consent before making a purchase.