Information Provided Under Japan's Act on Specified Commercial Transactions Regarding Paid Services
Service Provider Name
OEN, Inc.
Representative's Name
Fujii Takunori
Company Location
Abema Towers 40-1, Udagawa-cho, Shibuya-ku, Tokyo 150-0042
Contact Us
ABEMA Live Support Center
English: cs-support-en-ml@abema-global.com
Thai: cs-support-th-ml@abema-global.com
Korean: cs-support-kr-ml@abema-global.com
Tagalog: cs-support-tg-ml@abema-global.com
*We outsource all or part of our support center operations to third parties.
Business Hours
We will respond to inquiries within 24 hours on weekdays except Saturdays, Sundays, and holidays. However, if the Pay-Per-View distribution day falls on a Saturday, Sunday, or holiday, we will respond to customer inquiries on that Saturday, Sunday, or holiday.
*A telephone number will be provided without delay upon request.
Site Name
ABEMA Live
Sales Price Including Tax
The sales price differs for each content. Please check the purchase page.
Necessary Charges Incurred By Customers Other than the Sales Price
Basic mobile phone usage and packet communication fees are set by mobile phone companies, etc. Maintenance of Internet connection environment using mobile phones or personal computers and communication charges required for Internet communication, etc.
Method and Timing of Payment
Payment methods and timing vary for each country. Please check the purchase page for details.
Service Provision Period
Viewing periods vary for each content. Please check the purchase page for details.
Returns and Cancellations
Due to the nature of the service, we do not accept cancellations after the service starts due to the customer's convenience.
Compatible Devices
- Windows
OS: Windows 10 or later
Browser: Microsoft Edge (latest version), Google Chrome (latest version) - Mac
OS: Mac OS 11 Big Sur or later
Browser: Safari (latest version), Google Chrome (latest version) - Android
OS: 8.0 or later
Browser: Google Chrome (latest version) - iPhone
OS: 16.6 or later
Browser: Safari (latest version)
Purchases by Minors
If the customer is a minor, please obtain the parent or guardian's consent before making a purchase.